One of Australia’s leading airlines, Virgin Australia, was recapitalised in 2020 and required a significant increase in staffing at all leave.
Through a competitive selection process, Orchard was appointed to design, build and operate the branded career centre, Virgin Careers, that handled the significant hiring requirements.
The recruitment model and service included:
Specialist office based executive and technical staff across finance, human resources, marketing, procurement and engineering
Location specific staff (national) for airport customer service, cabin crew and ramp operations
Pilot recruitment across the network
Loyalty program marketing and operations
Orchard employed a dedicated team of experienced recruiters who were based at Brisbane headquarters and Orchard’s recruitment hub in Melbourne. The team operated under central Orchard leadership and worked seamlessly.
Over three years, the team delivered over 6000 hires.
In 2024, Orchard successfully transitioned the model, services and team to Virgin Australia with Orchard continuing to support the airline and team where required.